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Hassbergstrasse 45, Baunach
Bicycle rearview mirror ordered, cheap product from Asia. Hands off, returned defective.
Super friendly and helpful loading staff, just great!
Fast and professional 😀
Coffee shop. .. the lady was unfortunately alone and totally overwhelmed ... hardly any cake selection
Nice service and delicious cakes and pies
Unfortunately, not entirely satisfactory. A bike costing a few thousand euros was bought. First there was a significantly cheaper battery than paid for in the bike, then the crank came off in the middle of the ride. The workshop team was extremely rude and arrogant on almost every visit. Then the first, already paid customer service should be paid twice. Unfortunately, this shop is not recommended.
Good cake, great employees, nice ambience, we are happy to have the rich breakfast, thank you👍👏
This bike shop has a very wide range, so far we have always received what we were looking for! You can always find friendly, competent contact persons. There are also great e-bikes available, I'm afraid this purchase will be soon. The woman is very enthusiastic. The café is nice to look at and you can still see the range. Coffee and cake were delicious, the service friendly, you can also sit outside very nicely.
Super nice pleasant atmosphere. I was well advised and all employees were very kind and friendly. 👍🏻
Very nice and polite service. The cappuccino was delicious.
I have rarely been treated as arrogant as a customer, that was the last time !!!
Very great service and super nice and friendly with a nice cafe, all round a successful visit
On a Sunday ride on a bike, I lost the lock of my bike box. I bought the bike box via the comparison portal CHECK24, which raised the question of where I can get a new lock from. In the bicycle box itself I found the type plate from the company Brassschlager GmbH in Baunach. I emailed the company the same evening and explained my problem. The next morning I received an email from Mr. Arndt from the service team with the answer, if I send him the bill he will send me a new lock immediately. I immediately emailed him the invoice, and immediately received the nice reply that the lock had been sent. Within 3 days this problem was solved without any problems and what can I say, even the key numbers were the same as those of the lost lock. This is called exemplary customer service, many thanks to Mr. Arndt. I can more than recommend you and your company without reservation ...
Very tasty food, super nice staff, good selection of cakes and pies! A small minus point on my part is that the café is in the sales room for the bicycles, so the room smells slightly of rubber from the wheels!
Although my bike KTM was not bought from Mesingschlager, an engine failure was processed smoothly three weeks beyond the warranty period. Very satisfied with customer service and repairs.
Invalid bicycle pump! Incredibly poor quality. It is a shameful product.
Very nice and competent staff. The food is very good and driving the trail is also a lot of fun
Very cheeky reclamation conversation! Thank god reversion over otto!
Super competent, helpful and nice. We were on a bike tour from Italy to Bremen and had a few ailments. Without any ifs or buts, we were treated immediately and were able to continue our journey. The team can be recommended without reservation.
Very large and modern store with very good advice. But unfortunately, my request for a service was rejected, since in the high season only customers are cared for who bought their bike in the store ... Very unprofessional! The cafe in the store is great!
Hassbergstrasse 45, Baunach
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